Shipping Policy

This Shipping Policy explains how AM Juice processes, handles, and delivers orders placed through our store. By placing an order with us, you agree to the terms described in this policy. We aim to ensure a smooth, timely, and reliable delivery experience for all customers across Karachi and other cities in Pakistan.

Order Processing Time

All orders placed at AM Juice are processed within 1–2 business days after confirmation. Processing includes order verification, quality checking, packaging, and handing over to the courier service. Orders are not processed on public holidays or weekends, which may slightly affect delivery timelines in some cases.

Delivery Charges

For customers in Karachi, a standard delivery charge of Rs. 250 applies to all orders. For customers in other cities across Pakistan, a delivery charge of Rs. 350 applies. These charges are fixed unless otherwise stated during promotional offers or special campaigns announced by AM Juice.

Delivery Timeframe (Karachi)

Karachi orders are typically delivered within 1–3 business days after processing. Delivery time may vary depending on location, traffic conditions, weather, or courier delays. We always aim to ensure fast and reliable delivery across Karachi.

Delivery Timeframe (Other Cities)

For orders outside Karachi, delivery typically takes 2–3 business days after processing. We work with reliable courier services to ensure timely delivery, however delays may occasionally occur due to logistics, weather conditions, or high shipment volumes.

Shipping Coverage

AM Juice currently delivers across Karachi and all major cities in Pakistan. Customers are responsible for providing accurate and complete shipping information to avoid delays or failed deliveries. Incorrect addresses or contact details may result in delivery issues or additional charges.

Order Tracking and Updates

Once your order has been shipped, customers may receive tracking details or updates via email, SMS, or WhatsApp (if applicable). These updates help you stay informed about the status of your delivery. However, tracking availability may depend on the courier service used.

Delivery Delays

Although we aim to deliver all orders within the estimated timeframe, delays may occur due to unforeseen circumstances such as courier service disruptions, weather conditions, public holidays, or high order volumes. AM Juice is not responsible for delays caused by third-party courier services but will provide assistance where possible.

Failed Delivery Attempts

If a delivery attempt fails due to customer unavailability, incorrect address, or unresponsive contact number, the courier may attempt re-delivery or return the parcel. Additional charges may apply for re-shipping in such cases. It is the customer’s responsibility to ensure availability during delivery.

Changes to Shipping Policy

AM Juice reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. Customers are encouraged to review this policy regularly to stay informed about any updates.

Contact Information

If you have any questions regarding shipping, delivery timelines, or charges, you can contact us using the details below: email: fruitajuice2@gmail.com.